How to cancel Fielse

You can cancel your Fielse membership at any time, without giving a reason.
There is no commitment and no cancellation fee.

Cancelling your Fielse membership: step by step

1. Go to the Subscription(https://fielse.com/subscription) page. You may need to sign in first.
2. Select "Manage subscription".
3. On the next screen, tap or click "Cancel subscription".
4. Confirm the cancellation.

That's it.
This turns off automatic payments, and your membership will not renew.

Important: There is no other way to cancel your membership. Signing out of your
account or deleting the Fielse app does not cancel it.

How to confirm your cancellation went through

- On your Account page, the status should read "Your subscription cancelled."
- Check your membership status on the Manage membership page.

If either of these is missing, the cancellation may not have completed. Repeat
the steps above or get in touch with us.

What happens after you cancel

You keep access to all courses until the end of the period you have already paid
for. Your membership then closes automatically.

Your account and your learning progress are not deleted. If you come back later,
you can sign in with the same account and pick up where you left off.

Two common mistakes

Deleting the app is not cancelling.
Removing the Fielse app from your phone does not end your membership.
Cancellation only happens through the steps above.

Signing out is not cancelling.
Logging out of your account does not stop the renewal.

See a charge you don't recognise?

Fielse memberships are started only on Fielse.com, using a credit card.
Memberships cannot be started or paid for through the App Store or Google Play.

So if you see a charge collected by Google or Apple on your statement, that
payment is not from Fielse.

Fielse payments appear on your statement as FIELSE ONLINE LEARNING.

Frequently asked questions

Q: Will I be charged again after cancelling?
A: No. Once the cancellation is complete, automatic renewal is switched off.

Q: Can I pause my membership instead?
A: No, membership can only be cancelled.

Q: I can't cancel - what should I do?
A: Email [email protected] from the address linked to your Fielse account and
describe what's happening. Our support team will help you as soon as possible.